Lone Working: A Simple Check-In Plan

Before attending alone, agree a check-in with someone who will actually notice if you do not respond. Make sure the job is suitable for lone attendance.

Send the visit details before leaving

Give your trusted contact the address, customer contact and expected finish or check-in time. Agree what they should do if you do not answer, including when to seek help.

A live location share helps only if someone is monitoring it and knows the plan. Keep your phone charged and a way to call for help.

Check again when you arrive

Look at the actual conditions and access. Keep your exit and vehicle route clear. If the work or situation needs another person, arrange that rather than continuing alone.

If there are threats or an unsafe situation, leave if you can safely do so and seek appropriate help.

Close the check-in

Tell your contact when the visit finishes or the plan changes. The HSE lone-working guide explains the risk assessment, training, supervision and contact arrangements needed for your work.

Updated 27 October 2026 · Report a factual error