Roofing Leads: Spot the Red Flags
A useful roofing enquiry tells you whether it is a leak to attend or a project to survey. The wrong type of enquiry can cost a journey before you have even priced the work.
Spot the mismatch before leaving
| What the caller says | What to establish |
|---|---|
| Water is coming in now | Current damage, roof type, building height and safe access |
| The whole roof needs replacing | Whether they want a surveyed project quote rather than an emergency visit |
| It only needs a quick patch | Actual access and condition; the description is not proof of a quick repair |
| The tenant will let you in | Who can approve the work and what spending limit applies |
Use a clear attendance message
“I can attend between [times]. The visit costs [amount] and covers [scope]. I'll assess safe access first and agree any further repair or access costs with you.”
That separates an inspection or temporary protection from a promised permanent repair. Photos can help you prepare; they do not establish that a roof is safe to access.
Do not confuse enquiry price with job cost
Ten enquiries at an assumed £20 cost £200. Two agreed jobs make that £100 per job before survey time. On GetTheCall the standard fee is £80 per agreed job, with no upfront or monthly fee; an agreed inspection visit can count.
For planned re-roofs, a survey-based enquiry source may fit better. For urgent local repair calls, see pay-per-job roofing.
Updated 29 October 2026 · Report a factual error